Last updated: 24 September 2026
At Auren, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our online store, make a purchase, contact us or otherwise interact with Auren.
Our store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products and services to you.
When you visit our website, place an order or interact with us, we may collect information including:
Payment information is processed through our payment providers. Auren does not necessarily receive or store your complete payment-card details.
We may use your personal information to:
We only process personal information where we have an appropriate legal basis. Depending on the circumstances, this may include processing necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate business interests, or processing based on your consent.
Where we rely on consent, you may withdraw that consent at any time.
Our online store is hosted by Shopify.
Shopify processes certain personal information in order to provide its ecommerce platform and related services to us and our customers.
Depending on the Shopify services and privacy features enabled on our store, Shopify may also process information about how you interact with our store.
You can learn more about Shopify's privacy practices through the Shopify Privacy Policy and Shopify's consumer privacy resources.
We may share personal information with service providers where necessary to operate our business and provide our services.
These may include:
We only share information where reasonably necessary for the relevant service, business purpose or legal requirement.
We do not sell your personal information in the ordinary meaning of selling customer information for money.
Some of the service providers involved in operating Auren, including fulfilment, technology or other service providers, may operate outside Ireland or the European Economic Area.
This means that personal information required to fulfil your order or provide services to you may be processed in other countries.
Where personal information is transferred internationally, we seek to rely on appropriate mechanisms and safeguards as required by applicable data-protection law.
Our website uses cookies and similar technologies to operate the store, remember preferences, understand website performance and, where permitted, support analytics and marketing.
Where required, non-essential cookies or similar technologies are used in accordance with your consent choices.
You can manage applicable privacy and cookie preferences through the privacy controls available on our website and through your browser settings.
Please note that disabling certain cookies may affect some website functionality.
If you have opted in to receive marketing communications from Auren, we may contact you regarding products, offers or other Auren updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option contained in the relevant communication or by contacting us.
Withdrawing marketing consent will not affect essential communications relating to orders you have placed.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining transaction and business records, resolving disputes and meeting legal, accounting and tax obligations.
The appropriate retention period depends on the nature of the information and the purpose for which it is processed.
We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Depending on the circumstances and applicable law, you may have rights concerning your personal information, including the right to:
You may exercise applicable rights by contacting us at customercareauren@gmail.com.
We may need to verify your identity before completing certain requests.
You also have the right to lodge a complaint with the relevant data-protection supervisory authority. In Ireland, this is the Data Protection Commission.
Auren is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent would be required under applicable law.
If you believe a child has provided us with personal information inappropriately, please contact us.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this policy.
If you have questions about this Privacy Policy, how Auren handles your personal information, or would like to exercise an applicable data-protection right, please contact:
Auren Customer Care
Email: customercareauren@gmail.com